If a user has forgotten their password and is on the log-in page of the AccessOCE portal, users can click on the “Forgot Password” button under the “Login” button on the left of the screen. Clicking this button will open a new window requesting the user’s email address that requires a password reset.
Alternatively, users can send a request directly to OCE’s AccessOCE support team at AccessOCE@oce.zendesk.com.
If a user has forgotten their password and is within OCE’s knowledge base you can request further assistance in two places.
At the bottom of each article within OCE’s knowledge base there is a “Have more questions? Submit a request” button. Clicking on this button will open a new window providing instructions on how to request additional support.
The second option can be found at the top, right corner on each page of OCE’s knowledge base. Each page of OCE’s knowledge base includes a “Submit a request” which users can select. Clicking on this button will open a new window providing instructions on how to request additional support.
